For all staff and customers of Justina African Hair Braiding Salon LLC
At our salon, we are committed to delivering a premium, professional experience for every client. Please review the following policies prior to booking:
• All services are final. We uphold a strict No-Refund Policy.
• We encourage clients to communicate openly throughout their service to ensure they’re happy with the style as it progresses. Once a service is 70% complete or beyond, no further modifications can be made, and the service will be considered finalized.
• Service durations are estimated and may vary based on hair length, volume, and style complexity. We appreciate your patience as we prioritize quality over speed.
• While we use professional-grade products, the salon is not responsible for allergic reactions. Clients are required to disclose any sensitivities or allergies at the time of booking.
• Cancellations must be made at least 48 hours in advance. Deposits are non-refundable if this policy is not followed.
• No-call, no-show appointments will result in restrictions on future bookings.
• We pride ourselves on maintaining an elegant, respectful, and professional atmosphere. We kindly ask all clients to extend courtesy to our staff and fellow guests.
Our team is dedicated to ensuring your experience is seamless, comfortable, and exceptional from start to finish.